• distance from the center – 500 m
• distance from medical facilities – 500 m
• distance from the beach – 100 m
• distance from ferry (Stari Grad) -12 km
• distance from main highway – 300 m
A valid passport or some other identification document recognised by international agreement; for certain countries a personal identity card is sufficient (a document which testifies to the identity and citizenship of the bearer). Information: Diplomatic missions and consular offices of the Republic of Croatia abroad or the Ministry of Foreign Affairs and European Integration of the Republic of Croatia. (Tel: +385 1 4569 964, e-mail: firstname.lastname@example.org, email@example.com web: www.mvpei.hr).
Customs regulations in the Republic of Croatia are almost entirely harmonised with EU regulations and standards, but the value of those non-commercial items that are brought into the country for personal use and are exempt from tax duty or PDV (VAT), is limited to only 1 000 HRK (kuna). Foreign and local currency and cheques may be freely taken in and out of the country by both foreign and Croatian citizens with foreign residence, but transfers of an amount of 10 000 Euros or more must be declared to a customs official. Valuable professional equipment and other technical devices must also be declared to a customs official at the border crossing. VAT is refunded to persons who do not have permanent or temporary residence in Croatia, for individual goods purchased in Croatia, for amounts in excess of 740.00 HRK (Kuna), upon the presentation of a Tax Cheque form verified by a customs official during the export of purchased goods, 3 months from the day of purchase at the latest or from the date on the relevant receipt. Foreign nationals must claim Tax refunds within six months of the receipt issue date. For additional information please contact the Customs Administration: www.carina.hr
The transport of house pets across state borders is possible only with the necessary veterinary documentation certifying the animals’ state of health. Cats and dogs must be vaccinated and fitted with an electronic identification system (microchip). Up to five pets can be imported at border crossings approved for the circulation of certain house pets, whilst the import of larger numbers of animals must be made at a border crossing where there is a border veterinary inspection. If your pet does not meet these criteria, then your entry into the Republic of Croatia may be denied, that is, your pet can be returned to the country of origin or quarantined at the permitted border crossing. The owner will bear all costs arising from the implementation of these measures. When travelling with your pet, you are responsible for it. For additional information please contact the Ministry of Agriculture, Fisheries and Rural Development – Administration for Veterinary Medicine (Tel. +385 1 6109 499; +385 1 6106 703 and +385 1 6106 455; web: www.mps.hr).
There are hospitals and clinics located in all larger towns and cities, while smaller centres have dispensaries and pharmacies only. Foreign visitors who are covered by health insurance in their own country are not obliged to pay for emergency medical services during a private stay in the Republic of Croatia if a convention on Social Security has been signed between Croatia and the visitors’ country of origin, i.e. if they have in their possession a certificate stipulated by such a convention confirming their right to health care. Health care (including transport) is used for emergency cases in the manner and according to regulations valid for Croatian citizens covered by Social Security, with identical participation in health care costs (participation). Persons coming from countries with which no such convention has been signed personally bear the costs of health services rendered. For further information, please contact the Croatian Institute for Health Insurance. (Tel: +385 1 4806 333, web: www.hzzo-net.hr).
Croatia is covered by a network of veterinary clinics and dispensaries. Information: Ministry of Agriculture, Fisheries and Rural Development Administration for Veterinary Medicine E-mail: firstname.lastname@example.org Web: www.mps.hr
1 January – New Year’s Day
6 January – Epiphany
Easter Sunday & Easter Monday
1 May – Labour Day
22 June – Anti-Fascist Resistance Day
25 June – Statehood Day
5 August – Victory Day and National
15 August – Assumption Day
8 October – Independence Day
1 November – All Saints’ Day
25-26 December – Christmas Holidays
Shops and public services working hours
During the tourist season, most shops are open from 8 a.m. until 8 p.m. on weekdays, and many are also open during the weekend. Public services and business offices generally work from 8 a.m. until 4 p.m., Monday to Friday.
Power supply: 220 V, frequency: 50 Hz
Tap water is safe to drink in all of Croatia.
If you notice a natural, technical or technological threat or an accident which might threaten the life or well being of people, property or environment Dial 112, free of charge, 24 hours a day, from every telephone in the Republic of Croatia. You do not need to be aware of the territorial or occupational jurisdiction of the emergency services but you should just explain:
––where did it happen
––when did it happen
––are there any casualties
––what type of casualties are there
––which type of help do you need
––who you are
By dialling 112 you can reach:
––emergency medical services
––the help of other emergency services and protection and rescue operation forces
When dialling 112 it is possible to communicate in:
––Tell relatives or friends the route and plan of your journey
––Walk on marked paths and trails
––Take sufficient quantities of water with you
––Prepare adequate clothing and footwear
––Prepare mobile telephone devices
––Monitor weather forecasts
––Handle open fires carefully and in line with regulations
––Do not throw cigarette butts or flammable objects outside
On the road
––Avoid traffic jams during the peak tourism season and driving at weekends and holidays,
––Be well rested when driving,
––Adjust your speed to the conditions on the road and the speed limits,
––In the event of a traffic jam, be patient and take sufficient quantities of water with you.
––In case of an accident or sea pollution, call 9155 (National Headquarters for Search and Rescue at Sea) or 112.
––Before setting sail, inform yourself of the weather forecast, especially for the Adriatic,
––While swimming, stay in sight of other swimmers,
––Inform family and friends of the approximate location in which you will be diving and mark the area appropriately,
––Moderate your exposure to the sun and use protective mediums
––Do not overestimate your own capabilities,
––Have sufficient quantities of drinking water with you.
Important telephone numbers
International country code for Croatia: +385
Fire Brigade: 93
National Centre for Search and Rescue at Sea: 9155.
State headquarters for protection and rescue (unique European number for all emergency services): 112
General information: 18981
Croatian Automobile Club (HAK)
Road rescue: 1987 (If you are calling from abroad or from a mobile phone dial +385 1 1987) Road traffic information: 062 777 777 User services: 0800 9987 +385 1 46 40 800 E-mail: email@example.com Web: www.hak.hr
Radio news in foreign languages
During the tourist season Croatian Radio broadcasts programmes in foreign languages designed for tourists in Croatia.
To enter Croatia, a driver’s licence, an automobile registration card and vehicle insurance documents are required. An international driving licence is desirable for renting vehicles (rent-a-car). The permit is issued by the motor club of the driver’s country of domicile.The driver of a motor vehicle registered abroad entering the territory of the Republic of Croatia must have a valid International Motor Third Party Liability Insurance document valid on the territory of the European Union, or some other evidence of the existence of such insurance. International insurance documents and evidences are considered to be either an official licence plate of a vehicle normally stationed on the territory of a country whose national insurance bureau is a signatory of the Multilateral agreement, or a valid Green Card issued for a vehicle which originates from a country whose national insurance bureau is not a signatory of the Multilateral agreement and other documents and evidences whose validity is known by the Croatian Insurance Bureau.
––within settled areas – 50 km/h
––outside settled areas – 90 km/h
––on major roads designed exclusively for motor vehicles and on highways – 110 km/h
––on motorways – 130 km/h
––for motor vehicles with a trailer without brakes – 80 km/h
––for buses and buses with a light trailer – 80 km/h; on motorways – 100 km/h, except for buses used in organised transport of children
Driving with dipped headlights is obligatory during winter time. The use of mobile telephones while driving is forbidden without the use of a handsfree device. The use of seat belts is obligatory for the driver and all passengers in the motor vehicle. A reflective sleeveless jacket is an obligatory part of every vehicle’s equipment. The driver is obliged to wear it when performing works on the vehicle on the road (changing a tyre, doing repair works on the car, filling up with petrol, stopping other cars in an attempt to seek help, etc.).
In larger cities and on motorways, petrol stations are open 24 hours a day. Petrol stations sell Eurosuper 95, Super 95, Super 98, Super plus 98, Euro Diesel and Diesel. Gas (LPG) is available in major cities and at petrol stations on motorways. For information on fuel prices and a list of centres selling LPG gas go to: www.ina.hr, www.omv.hr, www.petrol.hr , www.tifon.hr, and www.hak.hr.
Zagreb, Split, Dubrovnik, Pula, Rijeka, Zadar, Osijek, Brač and Mali Lošinj. Information: Zagreb +385 1 6265 222; Split +385 21 203 506; +385 21 203 555; Dubrovnik +385 20 773 377; Pula +385 52 530 105; Rijeka +385 51 842 132; Zadar +385 23 313 311; Osijek +385 31 514 441, +385 31 514 442; Varaždin +385 42 350 647, Brač +385 21 559 711; Mali Lošinj +385 51 231 666.
TAXI AND RENT-A-CAR
There are taxi services in all cities and tourist resorts. There are car rental services in all cities, tourist resorts and at airports.